Inactivate a Service This feature allows you to prevent visitors from joining the waitlist for a specific service. When set to inactive, the service will be hidden from all customer-facing applications, and visitors will no longer be able to join its waitlist. This is particularly useful for services that are only a…
Adding a New User * As an Admin user, sign into QLess and go to Settings → Users → Invite User. * Enter new user’s email address in field. * Click Add button. * Enter First Name, Last Name, Assign Role , and Assign Location(s). (In person and/or walk-in.) * Click Invite User(s) . (An invitation link will…
Adding A New Service and Linking to a New or Existing User * Create a new Service . * Configure new Service & SMS messages. * Add & configure Service Fields . * Link Service to Location (RCBC). * Invite User . If the User is already active, proceed directly to step 7. * Link User to Locati…
Moving a Student between Services If a student has joined the wrong service line, we can move them in the CEC or All Visits area. They can be moved while they are waiting in line, after they’ve been summoned, and even after they have started receiving service. * Click on the student to open their Overview side b…