Basic Troubleshooting If QLess Tempo is not working as expected and you're encountering errors, you can follow these steps to diagnose and potentially resolve the issue. * Check for Internet Connectivity * Log out and Re-Log in Log out of your account by clicking on your initials in the bottom left corner and…
Adding A New Service and Linking to a New or Existing User * Create a new Service . * Configure new Service & SMS messages. * Add & configure Service Fields . * Link Service to Location (RCBC). * Invite User . If the User is already active, proceed directly to step 7. * Link User to Locati…
Moving a Student between Services If a student has joined the wrong service line, we can move them in the CEC or All Visits area. They can be moved while they are waiting in line, after they’ve been summoned, and even after they have started receiving service. * Click on the student to open their Overview side b…
Adding a New User * As an Admin user, sign into QLess and go to Settings → Users → Invite User. * Enter new user’s email address in field. * Click Add button. * Enter First Name, Last Name, Assign Role , and Assign Location(s). (In person and/or walk-in.) * Click Invite User(s) . (An invitation link will…