QLess - Localization - Multiple Languages
Multiple Languages Additional languages require translations for all custom areas, such as the names of services, fields, and locations. * A user with location admin or a higher role can add language translations by going to Settings → Localization . A list of languages available to the organization will be l…
QLess - Staff Login
Staff Login * Visit * Enter your Email and Password. * Click SIGN IN. * You should be automatically redirected to the Customer Engagement Center (CEC).
QLess - Resending a user invitation
Resending a User Invitation * Go to Settings → Users . * Select a user whose status is Pending . * Click Resend Invitation . * A new email will be sent to the user so they can activate their account.
QLess - Summoning, Serving, and Moving a Student
Summoning, Serving, and Moving a Student * Select a Station from the location you wish to summon from. (In-Person Services vs. Virtual Services.) Only staff in Advising and Registration have both locations active. * Click the blue Summon next button to call the first student in line. * Click Start serv…
QLess - Summoning, Serving, and Ending with a Student
Summoning, Serving, and Ending with a Student * Select a Station from the location you wish to summon from. (In-Person Services vs. Virtual Services.) Only staff in Advising and Registration have both locations active. * Click the blue Summon next button to call the first student in line. * Click Start …
QLess - User Roles Glossary
User Roles Glossary Super Admin: Highest level of permissions. Full access to the organization and all its locations. Can invite other employees, deactivate them, create services, etc. Admin: Same permissions as the Super Admin. The main difference is that Admins cannot invite the Super Admin or change the Super …
QLess - Password Reset
Password Reset * Visit * Click Forgot your password? * * Enter your email. * An email with instructions to reset password will be sent to you.
QLess - Service Shutdown
Service Shutdown This feature allows you to temporarily prevent visitors from joining the waitlist for a specific service. When this feature is enabled, visitors will no longer be able to join the waitlist for the affected service in any customer-facing applications. This is useful in scenarios where a service need…
QLess - Basic Troubleshooting
Basic Troubleshooting If QLess Tempo is not working as expected and you're encountering errors, you can follow these steps to diagnose and potentially resolve the issue. * Check for Internet Connectivity * Log out and Re-Log in Log out of your account by clicking on your initials in the bottom left corner and…
QLess - Inactivate a Service
Inactivate a Service This feature allows you to prevent visitors from joining the waitlist for a specific service. When set to inactive, the service will be hidden from all customer-facing applications, and visitors will no longer be able to join its waitlist. This is particularly useful for services that are only a…
