User Roles Glossary
Super Admin: Highest level of permissions. Full access to the organization and all its locations. Can invite other employees, deactivate them, create services, etc.
Admin: Same permissions as the Super Admin. The main difference is that Admins cannot invite the Super Admin or change the Super Admin’s role. They also cannot adjust details about the organization.
Location Admin: Full permissions for the location that they are connected to. They can link pre-existing services to their location, invite employees to their location, etc. However, they cannot make any adjustments to anything outside of that location.
Staff: Least amount of permissions. Used by employees who are serving students. They may view the permissions that are set for their location, but cannot make changes to them in any capacity.
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Features
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Super Admin
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Admin
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Location Admin
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Staff
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Manage Organization
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Can see current organization details and edit
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✅
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Manage monitor preferences
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✅
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✅
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Manage notifications to students
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✅
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✅
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Manage Locations
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Search and see locations details
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✅
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✅
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✅
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Update and view Availability
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✅
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✅
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✅
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Configure location details, link/unlink services
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✅
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✅
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✅
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Manage Services
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Can search, sort, and filter services, fields, and details
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✅
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Create new services, update, delete existing services
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Can add/remove services to locations and setup fields per services
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✅
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Fields
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Can view the fields
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✅
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Create new fields, configure, and delete fields
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✅
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Employee Management
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Invite admin, location admin, staff
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✅
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Invite location admin
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✅
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✅
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Invite staff
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✅
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✅
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✅
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Can search employees and see the details
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✅
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✅
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✅
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✅
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Can invite an employee and update employee account
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✅
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✅
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✅
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Force reset employee password
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✅
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✅
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✅
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Edit students’ info
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✅
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✅
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✅
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✅
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Serve
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✅
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✅
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✅
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✅
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Availability
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✅
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✅
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Dashboard
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Reports
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